🔧 Repairs & Service
How do I book a service appointment?
Book online in under a minute at
Book Service — pick the service, date and time that suits you. You'll get a confirmation and a reminder before your visit.
Do I approve the work before you start?
Always. You get a written estimate and nothing happens until you approve it. If we find something extra during the job, we contact you first. No surprises on the invoice.
Do you work with insurance companies on body work?
Yes — we handle collision repair, dent removal and refinishing, and we work directly with all insurance companies including the estimate process.
What kinds of vehicles do you service?
Japanese and European makes are our specialty, and our factory-trained technicians handle mechanical diagnostics, engine and transmission work, cooling systems, tune-ups, and full body and paint.
🔩 Parts
Do used parts come with a warranty?
Yes — used parts carry a
30 to 90 day warranty depending on the part. The warranty period is shown on each listing in our
parts store.
What if the part I need isn't in stock?
Request it through our
special-order marketplace. Posting is free — trusted suppliers send competing quotes, we verify the part at our warehouse before it reaches you, and you only pay once you approve a confirmed price.
Will suppliers see my personal information?
Never. The supplier board is blind — it shows only the part needed and the vehicle, never your name, contact details or location. First Rowe handles payment and delivery, so both sides are protected.
Do you ship parts to Jamaica?
Yes — shipping parts island-wide to Jamaica is one of the things we're known for. Most orders arrive within days, and we keep you updated at every step.
I'm a parts seller — can I join your supplier network?
Yes. Salvage yards, wholesalers, dismantlers and established sellers can
apply here. Joining and quoting are free — a small success fee applies only when you win an order.